District Manager

Blue Rhino is seeking a District Manager to join the Lancaster team. As the District Manager, you will embody business ownership, setting a benchmark for excellence while inspiring your team to embrace new opportunities, safeguard our customer base, and expand market share. This position is primarily field-based, requiring active engagement in operations, customer interactions, and employee development, with necessary travel between locations. Experience in the propane or oil and gas industry would be beneficial.

• District Leadership & Business Ownership: Act as the business owner for the district, taking full accountability for the district’s P&L, budget management, safety performance, sales growth, and personnel development.
• Field Operations & Customer Interaction: Engage directly with field operations to ensure smooth daily operations, develop and maintain customer relationships, and resolve any issues that arise to drive customer satisfaction and retention.
• Employee Management & Development: Select, train, and coach district employees, fostering a culture of teamwork, continuous learning, and high performance. Create and sustain an environment that supports employee morale and engagement, ensuring the development of talent within the district.
• Safety & Compliance: Ensure district operations comply with company safety standards, DOT regulations, and other applicable laws. Continuously monitor safety performance and ensure all locations are adhering to safety protocols and regulations.
• Customer Service & Retention: Instill and uphold a customer service culture that emphasizes customer retention, building strong relationships, and ensuring customer loyalty. Identify and implement opportunities to improve service levels and expand market share.
• Sales & Market Expansion: Drive sales growth within the district, capturing new business opportunities and expanding market share. Monitor competitor activity and market trends to stay ahead of industry shifts and customer needs.
• Performance Management: Set clear performance goals for each location within the district, ensuring alignment with overall company objectives. Review performance regularly, providing feedback, support, and development opportunities to employees.
• Travel & Multi-Location Management: Travel between district locations as needed to ensure operational success, assess challenges, and provide leadership support. Manage resources effectively to meet operational demands and customer expectations.
• Team Leadership & Culture: Inspire and motivate the team to embrace new opportunities, champion the district’s vision, and achieve business goals. Serve as a role model for leadership, accountability, and operational excellence.

• Bachelor’s degree or equivalent experience in lieu of a degree
• DOT or propane gas experience
• CDL with hazmat endorsement
• Solid understanding of distribution and dispatching
• Solid understanding of expense management concepts
• Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers
• Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
• Applicants must not now, or any time in the future, require sponsorship for an employment visa.

Work Environment:

• This is a field-based, hands-on leadership position. Travel between district locations is required.
• The role may involve extended hours, including evenings and weekends, depending on operational needs and customer requirements.

Why Join Us?

Since 1994 millions of Americans trust Blue Rhino to fuel their propane appliances. Blue Rhino sponsors the International Rhino Foundation and Bowling for Rhinos, two leading rhino conservation charities. We also support Operation Barbecue Relief, a charity of competition chefs who grill for those affected by natural disasters.

Benefits

• Medical, Dental & Vision
• Company provided STD, LTD, Life, & AD&D
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) with company match
• Paid Time Off (PTO)
• Employee Stock Ownership Plan (ESOP)
• Wellness Program
• Parental Leave Benefit
• Tuition Reimbursement
• Employee Referral Program
• Propane Discounts